General terms and conditions

Delivery

95% of our orders are printed and shipped within 48 hours. After placing and paying for your order, you will receive an email confirming your order and within 24/48 hours you will receive a follow up email with more information.

We ship all orders with Canada Post. Delivery is 7-12 business days for Canada. After the successful payment, you will receive a copy of your invoice by email with all the details of your order.

We try our best to deliver fast and on time, however, Labeltastic cannot be responsible for delivery delays after your order leaves our office.

Payment

Secure payment. Your information is safe with us. Labeltastic offers the best and most secure payment options for easy and safe shopping. For your convenience we offer multiple ways to pay such as Credit Cards, Debit Cards, Paypal, and more…

Warranty

Labeltastic takes the utmost care in completing each order. Any faulty product will be replaced free of charge if the defect is noted within 10 days of delivery. If a problem arises with your order, we advise you to fill out the designated form in the contact option stating the number of your order and your reason for claiming a refund or exchange.

Our decals are designed to be removed intentionally, so they may separate from fabrics, toys or other materials if subject to constant and repeated pulling, scratching or chewing.

Quality

Labeltastic uses the highest quality 3M material to provide you with the best possible labels. We take great care in selecting the materials, inks and machines used in completing your order. We take our time selecting the most malleable and flexible adhesive, allowing you to apply the labels to any surface. Our lamination consists of an extremely thin film, only a few dozen microns so as not to alter the flexibility of our labels. We use top-of-the-line material to ensure longevity in our product.

To ensure we provide you with the best, all of our products are manufactured in Canada. We control the entire production process from start to finish, and no part of this process is outsourced. This allows us greater flexibility and responsiveness in meeting our client’s specific demands.

Product Safety Information

WARNING – IMPORTANT INFORMATION FOR USE WITH SMALL CHILDREN Our labels are not toys and must always be applied by an adult or with adult supervision. All our products are produced with top quality non-toxic materials, allowing them to be waterproof, durable and long-lasting, but not permanent. Check regularly that labels remain well stuck and watch your Children. Immediately remove any stickers that are worn-out or start to peel off. Our labels are designed to be removed intentionally, so they may separate from fabrics, toys or other materials if subject to constant and repeated pulling, scratching or chewing. Consequently, we urge you to use caution while applying our labels to certain items handled by young children (i.e. rubberized pacifiers, bibs, baby blankets, teething toys, silicone items, etc.) and keep constantly monitoring of proper adhesion to avoid accidental ingestion.

Refund Policy

No refunds will be issued on any orders completed and shipped, as we have no control of the package once it leaves our office. Faulty products and all mistakes on our part will be rectified at no cost to you. However, claims must be filed no later than 10 days after delivery. A slight difference in color or background between the website illustrations or in brochures and the end product will not be accepted as a cause for refund or exchange.